Features

Everything below is live in the product today, except where marked otherwise.

Channels

Meet customers where they already are. Every channel lands in the same inbox.

Web chat widget

An embeddable chat bubble for your website.

Connect a Telegram bot in minutes.

Email

Turn a shared mailbox into a real inbox.

Coming soon

The channel most of your customers already use.

Inbox & contacts

One place to see, route and answer everything.

Unified inbox

Every channel, one queue, no tab-switching.

Work queues

Route work to the right people, predictably.

Contacts

One record per person, across every channel.

In development

CRM

Customer context alongside the conversation.

Automation & AI

Answer the repetitive questions automatically, and escalate the rest.

AI agents

Build conversation flows visually, no code.

Bring your own AI

Your model, your account, your bill.

Knowledge

Ground your bots in what your business actually knows.

Knowledge base

Answers grounded in your own content.

Scheduling

Turn conversations into booked appointments.

Appointments

Book directly inside the conversation.

Working hours

Set expectations when you are closed.

Insight

See what is happening across your team and channels.

Dashboard

See volume, response and workload at a glance.

Platform

The parts that make it usable by a real team, every day.

Mobile app

Your team is not tied to a desk.

Teams & permissions

Give people access to exactly what they need.

Files & media

Photos, documents and voice notes, everywhere.